Terms of Use
1. Introduction
These Terms of Use describe the rules for using Footprint‑Secrets and its related services. They are not a contract and do not require acceptance through a checkbox. By downloading, installing, or using the software, you acknowledge these usage guidelines.
2. License
Each purchase activates a personal, non‑transferable license for MetaTrader 5. Licenses may not be shared, resold, transferred, or redistributed. Reverse engineering, decompiling, or modifying the software is not permitted.
3. Device Limit
Each license is intended for use on one personal device. Additional activations or device resets may require contacting support. Unauthorized sharing or distribution may result in license deactivation.
4. License Activation & Hardware Identifiers
To validate your license, the software may transmit a hashed hardware identifier (HWID), such as the MetaTrader Terminal ID. HWIDs are processed solely for license verification and fraud prevention. No trading data, chart information, or broker details are ever collected.
5. Usage Requirements
Footprint‑Secrets requires MetaTrader 5 and relies on your broker’s tick data. Data quality may vary between brokers. Windows is fully supported; macOS is supported through MT5 emulation layers such as Crossover or PlayOnMac. A stable internet connection is required for live data.
6. Updates
Updates focus on stability, workflow improvements, and precision. Features may evolve over time. No specific roadmap or feature guarantee is provided.
7. Refund Policy
Refunds are only possible before downloading the software or in cases of double payment. Once the file has been delivered, refunds are not available due to the nature of digital products. A free demo version is provided to evaluate the workflow before purchasing.
8. Chargebacks
Any chargeback automatically revokes the license and disables access to future updates. Fraudulent chargebacks may result in permanent account restrictions.
9. Demo Limitations
The demo version is feature‑limited and intended solely for workflow evaluation. It does not represent the full capabilities of the software and may differ in performance, modules, and available features.
10. MQL5 Market
Footprint‑Secrets is also available on the official MQL5 Market. MQL5 licenses are bound to the MQL5 ecosystem and cannot be transferred to website licenses. Both versions receive the same core updates, but website customers may receive new modules earlier.
11. Termination
Licenses may be revoked in cases of abuse, fraud, unauthorized sharing, or violation of these Terms of Use. Refunds follow the policy of the platform where the purchase was made (Website or MQL5 Market).
12. Limitations of Liability
Footprint‑Secrets does not provide trading advice. No guarantee of profitability is given or implied. The developer is not responsible for losses, missed trades, or technical issues caused by brokers, MetaTrader 5, or third‑party systems. Use the software at your own risk.
13. Governing Law
These Terms of Use are governed by the laws of Germany. Any disputes shall be handled by the appropriate courts within this jurisdiction.
14. Right of Withdrawal (EU Customers)
If you are a consumer residing in the European Union, you have the legal right to withdraw from a digital purchase within 14 days. However, this right expires once the digital product has been delivered or downloaded, as defined by EU consumer protection law.
You agree to the following:
- The product is a digital item delivered immediately after purchase.
- The right of withdrawal expires once the download or activation begins.
- No refunds are possible after the software has been delivered or activated.
If you have not downloaded or activated the software yet, you may exercise your right of withdrawal within 14 days by contacting:
info@footprint-secrets.com
Refunds for purchases made through the MQL5 Market follow the MQL5 refund policy and cannot be processed through this website.